This page is our safety pact — a 3-sided alliance between passengers, drivers and Perfect Pick Up, with our mutual responsibilities for every single ride.
Please respect your driver, their car, personal space, and privacy. Remember to greet your driver and thank them for the ride — little things make everyone s experience much better.
Please do not share your account with others. When using your account, you are responsible for your actions — it also helps our drivers recognize you more easily.
We have a zero-tolerance policy towards discrimination of any kind. Please treat every driver and rider with dignity and respect.
Every driver is screened and document-verified before they can accept a single trip.
Your ride starts only when the driver enters the code from your app — no one else can take your trip.
Reach help fast with a built-in emergency button and quick access to support.
Follow your route in real time and share your live location with people you trust.
Riders and drivers rate each trip, keeping our community accountable and safe.
Our support team is available around the clock, whenever you need a hand.
In-app features and safety rules for passengers
In-app features and safety rules for drivers
Download the app and experience safer journeys today.
